DATA PROTECTION

Data protection declaration

KVG Kunststoff-Vertriebs KG collects and processes data on your person in connection with the operation of this website. The protection of your data is a major concern for us. We therefore handle your personal details with strict confidentiality and in accordance with the legal data protection regulations.

Our online content may also contain links to external websites. However, we assume no responsibility for the content of these external editorial contents. When you leave our website, we recommend carefully reading the data protection directive of each website that collects personal details.

 

I. Responsible person

a) RESPONSIBLE FOR DATA PROCESSING

KVG Kunststoff-Vertriebs KG
Feincheswiese 5
56424 Staudt
Germany
Phone: +49 (0)2602 / 68 05 0
Fax: +49 (0)2602 / 68 05 40
Email: info@kvg-staudt.de
Webseite: https://www.kvg-staudt.de/legal-notice/

 

b) DATA PROTECTION OFFICER

Dr. Julia Zirfas
ZUKUNFT:Datenschutz
56459 Kaden
Germany
Email: info@zukunft-datenschutz.de

 

II. What are personal details?

Personal details are all data which directly or indirectly refer to you as a person. This includes, for example, data such as your date of birth, your address and IP address but also texts or images which allow to identify you as a person. The following data protection declaration explains which data we collect and what we use it for. It also explains how and for which purpose this occurs. Data processing generally takes place in Germany or in other European countries. If, in exceptional cases, a transfer to a third country takes place, then only to those countries with an adequate level of data protection or in which we can ensure this through standard contractual clauses or certifications.

 

III. Which data is processed?

a) WHEN VISITING OUR WEBSITE

When you visit our website www.kvg-staudt.de, each access and each retrieval of a file stored on this website is logged to allow the use of the internet content.

The following information is logged: 

  • name of the visited page
  • date and time of the visit
  • data volume transferred
  • duration of the visit
  • notification on the successful visit
  • requesting domain
  • IP address
  • browser used 
  • operating system used
  • name of your access provider

The data is also stored in the log files of our system. A storage of these data together with other personal details of the user does not take place.

1. Legal basis

The legal basis for the temporary storage of data and log files is a legitimate interest in accordance with art. 6(1) point (f) of the GDPR.

2. For what reason is this data processed?

The temporary storage of the IP address by the system is necessary to allow a delivery of the website to the user’s PC. For this purpose, the user’s IP address must remain stored for the duration of the session. Data is stored in log files to guarantee the functionality of the website. The data also helps us improve the website and guarantee the safety of our IT systems. In this context, an evaluation of the data does not take place for marketing purposes.

3. How long is the data stored?

The data is deleted as soon as it is no longer required to obtain the purpose of its collection. In case of a recording of data for the provision of the website, this is the case if the respective session has ended. The data stored in the log files is deleted after 30 days at the latest.

 

b) WITH THE USE OF COOKIES

Our website uses cookies. Cookies are text files which are stored in the internet browser or by the internet browser on the user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic character string which allows a clear identification of the browser when the website is visited again. Session cookies store information which are used during your current visit to the website. These cookies are automatically deleted when you leave our website.

Furthermore, we use temporary cookies which are stored on your end device for a defined period of time for the improvement of our user-friendliness. If you visit our site again to make use of our services, it is automatically recognised that you have visited us already, and which entries and settings you made, so you don’t have to enter these again.

1. Legal basis

The data processed by cookies is required for the mentioned purposes to safeguard our legitimate interests in accordance with art. 6(1) p. 1 point (f) of the GDPR.

2. For what reason is this data processed?

The reason cookies are used is to simplify the use of the website for users. Some functions of our website cannot be provided without the use of cookies. For this purpose, it is necessary that the browser is detected again also after a page change.

We don’t use the collected user data to create user profiles or supply visitors of our site with advertising. The information generated by the cookies on your use of this website is not passed on to third parties.

3. How long are cookies stored and how can I delete them?

Cookies are stored on your PC and transferred from this to another page. As a user, you therefore also have full control over the use of cookies. You have the chance of preventing the use of cookies. To do this, you must change the respective settings on your internet browser (e.g. Internet Explorer, Mozilla Firefox, Opera or Safari). Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, you may no longer be able to use all the functions of the website in full.

We use a cookie control from Cookiebot (Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark) for the targeted control of the cookies used on our website. Simply put, you can use this to switch cookies on and off. This ensures that cookies are only used for purposes that are either necessary or for the purposes you have consented to. This consent management is therefore a basic requirement to be able to save your desired settings for the use of our website.

The legal basis for the integration is Art. 6 Para. 1 lit. f GDPR. We need this to make this online service available to you.

Cookiebot does not in any way collect, store or process any personal data about our website users. The logging of user consents for documentation is also done in a way so that no personal data about your users is stored by them.

Further information on data protection at Cookiebot can be found at: https://www.cookiebot.com/en/privacy-policy/  (Section End User Data)

Your cookie settings

 

c) BY USING GOOGLE ANALYTICS AND GOOGLE MARKETING SERVICES 

Our website uses Google Analytics, a web analysis service by Google (Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics and Google Marketing Services (e.g. AdWords) also use cookies, which enable an analysis of your website use (for cookies see above under b).

The information generated by cookies on your use of this website, such as

  • browser type/version,
  • operating system used,
  • referrer URL (the previously visited site),
  • host name of the accessing computer (IP address),
  • time of the server request

are transferred to a Google server in the USA and stored there.

1. Legal basis

The use of Google Analytics takes place on the basis of our legitimate interest according to art. 6(1) point (f) of the GDPR and an agreement on order processing according to art. 28(3) p. 1 of the GDPR. Our interest lies in the analysis and optimisation of our online content.

2. For what reason is this data processed?

Google analyses the use of our online content to compile reports on our activities and to provide us with other services related to the use of our online content and to internet use; for example, Google Marketing Services allow to display adverts, in order to present users with ads which could potentially match their interests. In Google Marketing Services, users’ data is processed only within pseudonymous user profiles. 

3. Storage 

We use Google Analytics only with an activated IP anonymisation. This means that users’ IP address is shortened by Google within the member state of the European Union or in other contracting states of the agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. 

Users’ personal details are deleted or anonymised after 14 months.

4. Objection and elimination

Here you can also adapt the storage of cookies in your browser settings.

The recording of data by Google can also be prevented by downloading and installing the bowser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

You can additionally view further information directly in Google in its data protection declaration at: policies.google.com/technologies/ads

 

d) WHEN FILLING OUT THE CONTACT FORM

You can contact us on our website via a contact form. For this, we need your name, email address and of course your message to us.

When the message is sent, the following data is also stored:

  • IP address of the user
  • Date and time

Alternatively, you can contact us by email address (above under “I. Responsible person” or in Legal Notice). In this case, only the personal details of the user transmitted in the email are stored.

1. Legal basis

The legal basis for the processing of data which is transferred by using our contact form or by submitting an email is in accordance with art. 6(1) point (f) of the GDPR. If the aim is to conclude an agreement, art. 6(1) point (b) of the GDPR is an additional legal basis for the processing.

2. For what reason is this data processed?

The data is only required to reply and make contact. The transfer of data from the contact form takes place in an encrypted manner.

3. How long is the data stored?

The personal details collected by us to use the contact form are automatically deleted after the completion of your request. This can also lead to consequent inquiries, so the data remains stored until the final reply. The communication is then concluded if it can be derived from the circumstances that the issue concerned is definitively resolved.

The personal details additionally collected during the sending process are deleted after 30 days at the latest.

 

e) BY USING OUR LIVE CHAT

In addition to our contact form, we also offer you contact and advice via live chat on the German language part of our website. Messages over live chat will either be answered directly or, if no employee is available to answer, stored in the associated ticket system and answered promptly.

The following data is processed as soon as you call up the live chat:

  • Date and time of access
  • Duration of the visit to our online offer
  • Type of web browser including version
  • Operating system used
  • Amount of data sent
  • Type of event
  • IP address (shortened / alienated)

We store this data separately from other data that you may transfer to us. In addition, we need your name, email address and, of course, your message to us. If you provide us with these, as well as further personal data via live chat, this is done on a voluntary basis.

1. Legal basis

The data processing takes place on the basis of Art. 6 (1) point (f) GDPR. It serves our interest, as well as the interest of our customers in simplifying and improving communication with them.

2. For what reason is this data processed?

The data are required for answering and contacting you. This enables us to respond to your inquiries more quickly and in a targeted manner.

3. How long will the data be stored?

The messages sent to us remain with us until you request us to delete them or normally until the purpose of storage is achieved. Most of the time, the data is only required to answer your request. In these cases, deletion takes place not later than three months after the request has been finally answered.

4. Will data be transferred?

Our KVG Live chat is an offer from Userlike (Userlike UG, Probsteigasse 44-46, 50670 Cologne). For this purpose, the company processes personal data on behalf of the company. Therefore, an data processing agreement was concluded with Userlike (Art. 28 GDPR).

The chat data (conversation contents) are stored on a server in Germany, by Userlike. We do not use optional functions for which recourse to a subcontractor outside the EU would be necessary. The CDN from Amazon Web Services is used to display the technical components of the chat widget. This enables, for example, the allocation of users (i.e. if a user from Germany calls up our website, technical components from Germany are displayed, while a user from the USA will get those from a server in the USA).

Information on data protection at Userlike can be found here: https://www.userlike.com/de/terms#privacy-policy

 

f) WHEN SENDING CONTRACT-RELEVANT INFORMATION

We send information to you by email as part of our customer relationship. These are important to you as our customers. Here we use the contact data you have stored with us. This is not about sending a regular newsletter.

1. Legal basis

The legal basis for the processing of the data required for sending this information is Art. 6 (1) (b) GDPR, as contacting us is necessary for the implementation of our contractual relationship.

2. For what reason is this data processed?

The data will only be used to provide information on contract-relevant topics by email or post.

3. How long will the data be stored?

The data will be blocked for further contact after the termination of our contractual relationship.

 

g) BY USING GOOGLE WEBFONTS

This webpage uses so-called “web fonts”, for the uniform representation of texts. These fonts are are provided by Google (https://policies.google.com/privacy?hl=de) and Font Awesome (https://fontawesome.com/privacy).

1. Legal basis

Web fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

2. For what reason is this data processed?

The use of WebFonts affects the appearance of our website. In order to guarantee you, the user, a uniform and appealing presentation, we incorporate these fonts.

3. Will the data be transferred?

Both fonts are installed locally. There is no connection to Google or Font Awesome servers.

 

h) BY INCORPORATING GOOGLE MAPS

Our website incorporates the map service of Google Maps. Its supplier is also Google Inc.(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

To use the functions of Google Maps, it is necessary to transfer your IP address to Google. This information is usually transferred to a Google server in the USA and stored there. The supplier of this site has no influence on this data transfer.

1. Legal basis

This incorporation represents a legitimate interest pursuant to art. 6(1) point (f) of the GDPR.

2. For what reason is this data processed?

By using Google Maps, our location is shown to website users directly on a map, which makes it easier to find us. This improves the user experience and contributes to an appealing display of the website.

You can find more information on the handling of user data in Google’s data protection declaration: www.google.de/intl/de/policies/privacy/.

3. Objection and elimination

As before, here you can also adapt the storage of cookies in your browser settings.

The recording of data by Google can also be prevented by downloading and installing the bowser plug-in available at the following link: tools.google.com/dlpage/gaoptout;

Google is certified under the Privacy Shield agreement and hereby provides a guarantee of adhering to the European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

 

i) WEB ANALYSIS WITH MATOMO (FORMERLY PIWIK)

On our website we use the open source software tool Matomo (formerly PIWIK) for the analysis of our users’ surfing behaviour. The software places a cookie on the users’ PC (for cookies see above under b).

When you visit individual pages of our website, the following data is stored:

  • 2 bytes of the IP address of the user’s accessing system
  • the visited website
  • the website from which the visited website was reached (referrer)
  • the subpages which are visited from the visited website
  • the length of stay on the website
  • how frequently the website is visited

The software runs exclusively on our website’s servers. The data is only stored there. The data is not passed on to third parties. The software is set up in such a way that the IP addresses are not stored completely, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is not possible to attribute the shortened IP address to the visiting PC.

1. Legal basis

The legal basis for the processing of users’ personal details is art. 6(1) point (f) of the GDPR.

2. Purpose of data processing

The processing of these personal details allows us to analyse the surfing behaviour of our users. Thanks to the evaluation of the acquired data, we are able to compile information on the use of individual components of our website. This helps us to consistently improve our website and its user-friendliness. For these purposes, our legitimate interest lies in the processing of data according to art. 6(1) point (f) of the GDPR. By anonymising the IP address, the users’ interest in the protection of their personal details is adequately taken into account.

3. Storage, deletion and objection

You can deactivate or limit cookies yourself by changing the settings in your internet browser. Already stored cookies can be deleted at any time. If cookies are deactivated for our website, you may no longer be able to use all the functions of the website in full.

There is also the chance to opt out. For this, another cookie is placed on your system which tells our system not to store the user’s data.

You can find the opt-out and the privacy settings of the Matomo software at the following link: matomo.org/docs/privacy/

 

j) SOCIAL MEDIA

We have a company profile on LinkedIn, which we use to provide information about our services and, of course, to communicate with you, our existing and prospective customers.

1. Legal basis

Your personal data are processed on the basis of our legitimate interests in effective information and communication with our users and customers, in controlling and improving our business processes (including, in particular, corresponding advertising measures) as well as in the business analysis and further development of our services and products (point (f) of Art. 6 (1) GDPR).

In addition, we use this profile to respond to specific enquiries. This is usually done as part of our contractual relationship with you or, in the case of prospective customers, as a pre-contractual measure (point (b) of Art. 6 (1) GDPR).

2. For what purpose are the data processed?

  • Direct contact with existing and prospective customers
  • Statistical evaluation for business analysis and further development of services and products
  • Provision of information about our company and our products

3. Further information

Operator of the LinkedIn platform:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland

If you are a registered member, LinkedIn can assign the access to the contents and functions in our profile to your LinkedIn user profile. For further information, please read the Privacy Policy of LinkedIn at: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.

Since LinkedIN is a US company, some data is also transferred to the USA. This transmission takes place on the basis of the terms of use and data protection agreed between you and LinkedIN when you joined this professional network.

 

IV. What are your rights as an affected person?

If your personal details are processed, you are an affected person pursuant to the GDPR and you have the following rights against the person responsible:

  • Right of access by the data subject according to art. 15 of the GDPR (possible restrictions according to sec. 34 of the BDSG [German Federal Data Protection Act])
  • Right to rectification according to art. 16 of the GDPR
  • Right to erasure according to art. 17 of the GDPR (possible restrictions according to sec. 35 of the BDSG)
  • Right to restriction of processing according to art. 18 of the GDPR
  • Right to object according to art. 21 of the GDPR
  • Withdraw your consent according to art. 7 (3) GDPR
  • Right to data portability according to art. 20 of the GDPR
  • Right to lodge a complaint with a supervisory authority according to art. 77 of the GDPR in conjunction with sec. 19 of the BDSG

 

V. How is data transmitted?

For security reasons and to protect the transfer of confidential content which you send us as a website operator, we use an SSL or TLS encryption. You can tell that it is an encrypted connection from the fact that the address line of the browser changes from “http://” to “https://”, and from the padlock icon in your browser line. When the SSL or TLS encryption is activated, the data you submit to us cannot be read by third parties.

 

VI. How can I object or withdraw consent?

If you have given us your consent for the processing of personal data, you have the right to revoke your declaration at any time with effect for the future.

Additionally, you can object to data processing that is based on the legal basis of "legitimate interest" (Art. 6 (1) (f) GDPR).

You also have the right to object to the processing of personal data for direct marketing purposes (Art. 21 (2) GDPR). Once you have objected, your data will no longer be processed for direct marketing purposes (Art. 21 (3) GDPR).

For executing these rights, please send your withdrawal / objection by email or post to the above-mentioned contact details of KVG Kunststoff-Vertriebs KG.

 

VII. Status of the declaration

This data protection declaration is currently valid and is the version of August 2021.

Through the development of our website and its contents or due to changed legal or official requirements, it may be necessary to change this data protection declaration.